I’ve received quite a few calls over the past few months about Explorer.exe not running at startup. There are several things that could cause this to happen, but what I have seen the most lately is that it is caused by an infection by the Win32/Oficla.E virus. For those of you that don’t know what I am referring to, here is the scenario… you turn your computer on for the day, you login like normal, after the login screen the hard drive will click for a while and then just stop with a blank screen (your wallpaper showing). You can move the mouse, etc., but no start menu or desktop icons. Here are few things that you can do:
First, in order to get to your Start Menu and your files, press Control-Alt-Delete. At the menu, click on Task Manager. From the Task Manager, you can click the file menu at the top and goto “Run”. Type in “explorer” or “explorer.exe” and hit ok. This should start explorer and cause the Start Menu to appear. (more…)
